FREE SHIPPING & FREE RETURNS
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Direct Diamond Importer
 
 
 
 

Customer Service

 
SHIPPING, RETURNS & EXCHANGES

Bella Cosa Jewelers offers FREE SHIPPING & FREE RETURNS on all orders. Articles in original condition (except for special order items) may be returned or exchanged within 30 days of purchase. Refunds are issued only to the purchaser in accordance with the original method of payment. Gift certificates are not redeemable for cash. Sales involving trade-ins, bullion, coins or clearance, and discounted items may not be returned or exchanged. Items that have been exchanged may not be returned or exchanged. Click Here For more Shipping & Returns Information.

SPECIAL ORDERS

Special order items may not be returned or exchanged. A special order constitutes any item ordered, custom made, engraved or altered at the customer’s request.

SIZING

Bella Cosa Jewelers offers complimentary ring sizing. If you need an item sized simply fill in the "Special Instructions" box on the Checkout - Payment Information page. We will size it and ship it directly to you. For in-store sizings please allow 1 to 2 business days. For special order items please allow 2 to 6 weeks. 

SALES & USE TAX

If merchandise is shipped outside of Illinois and sales tax is not charged, the customer may be liable for a state use tax in their state of residence.

FINANCING

Bella Cosa Jewelers has financing options available with approved credit to fit your needs. We’ll work with you to find the perfect financing solution. To learn more, click here.

GIFT CARDS

We offer gift cards in any denomination. (Gift cards are not redeemable for cash.)

LIMITED LIFETIME WARRANTY

Thank you for choosing Bella Cosa Jewelers to help you celebrate the special moment in your life. Bella Cosa Jewelers makes this commitment to give you peace of mind when you wear your new jewelry. To learn more about our Limited Lifetime Warranty, click here.

All PANDORA jewelry products are covered by a 1-year warranty covering manufacturing defects. To learn more, click here.

WE'D LIKE TO HEAR FROM YOU...

If you have a suggestion on how Bella Cosa Jewelers might serve you better, please don't hesitate to contact us here or call us Toll Free at 888-63-bella (888-632-3552).